The Sanctuary SLC

Introduction

Sanctuary SLC (“Sanctuary,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, retain, and protect personal information of members and event participants (“you,” “your”) when you access or use our software platform, website, and any related services (collectively, the “Platform”).

By using the Platform, you consent to the collection and use of your personal information as described in this Policy. If you do not agree, please discontinue use of the Platform.

  1. Age Restrictions

    You must be at least 18 years old to use the Platform. We do not knowingly collect personal data from individuals under the age of 18. If we learn we have collected data from anyone under 18, we will delete it. Please contact us at [insert email] if you believe we may have inadvertently collected information from a minor.

  2. Information We Collect

    We collect and process the following types of personal information:

    • Member Information: Name, email address, phone number, and other contact details provided during registration or profile creation.
    • Background Check Data: Information required to conduct checks, including criminal history (e.g., sex offender registries, domestic violence convictions).
    • Event Participation: Records of attendance, RSVPs, and interactions at events.
    • Usage Data: IP address, device ID, browser type, page views, login history, feature usage.
    • Payment Information: Credit card or payment method information used for event or service purchases.
    • Communication Data: Your correspondence with us via email, support tickets, or forms.
    • Cookies and Tracking Technologies: See Section 4 below.

  3. How We Collect Information

    We collect information:

    • Directly from you during registration, event sign-ups, and communication;
    • Automatically when you interact with the Platform (e.g., usage tracking, device info);
    • From third-party background check providers;
    • Via cookies and similar technologies.

  4. Cookies and Tracking Technologies

    We may use cookies, web beacons, and similar tracking tools to enhance your experience. Cookies help us:

    • Authenticate your identity;
    • Remember your preferences;
    • Analyze Platform performance.

    You may control cookies through your browser settings. However, disabling cookies may limit your access to Platform features.

    Do Not Track (DNT): We currently do not respond to browser-based DNT signals, as there is no industry standard for doing so.

  5. How We Use Your Information

    We may use your information:

    • To manage your account and membership;
    • To screen members for safety through background checks;
    • To plan and operate events;
    • To communicate updates or changes;
    • To process payments securely;
    • To improve Platform functionality and security;
    • To comply with legal obligations or protect safety;
    • With your consent, for additional purposes such as marketing or surveys.

  6. How We Share Your Information

    We do not sell your personal information. We may share it with:

    • Our service providers (e.g., background check, payment processors);
    • Law enforcement or government agencies as required by law;
    • Parties involved in a business transfer (e.g., merger or acquisition);
    • Legal counsel, auditors, or insurance providers, if necessary;
    • With your consent, or when needed to protect our legal rights or user safety.

    We are not responsible for the privacy practices of third-party websites linked through our Platform.

  7. Membership Eligibility and Dispute Resolution

    If your background check disqualifies you, we will notify you and offer the opportunity to dispute or request a review. If membership is ultimately denied, we will delete your data following any required retention period.

  8. Your Rights and Choices

    You have the right to:

    • Access, correct, or update your personal data;
    • Request deletion of your information (subject to retention laws);
    • Opt out of non-essential communications;
    • Dispute background check results;
    • Request a copy of your personal information collected automatically.

    Submit requests to thesanctuaryslcut@gmail.com. We will respond in accordance with applicable laws.

  9. State Privacy Rights

    Some U.S. states grant additional privacy rights, including:

    • California (CCPA);
    • Texas (TDPSA);
    • Virginia (VCDPA);
    • Colorado, Utah, Connecticut, and others.

    At this time, we do not meet the thresholds that require compliance with these laws. However, we still honor reasonable user rights and requests regarding personal data, including opt-outs and access.

  10. International Users

    Sanctuary is based in the U.S. If you are accessing the Platform from outside the U.S., your data may be transferred to and processed in the U.S. or other countries that may not offer the same level of protection as your jurisdiction.

  11. Data Security and Retention

    We use industry-standard measures (e.g., SSL, encryption, access controls) to safeguard your data. While we work to protect your information, no method of transmission over the Internet is completely secure. Use the Platform at your own risk.

    We retain your personal data only as long as needed for our stated purposes or to comply with legal requirements.

    Publicly available or de-identified data may be retained indefinitely.

  12. Changes to This Policy

    We may update this Policy periodically. If material changes are made, we will notify you via email or on the Platform. Continued use of the Platform after changes are posted constitutes your acceptance.

  13. Contact Us

    If you have questions, concerns, or requests related to your privacy or this Policy, please contact:

    thesanctuaryslcut@gmail.com